Clouds
Chedi Muscat: Enabling Duo Security for hospitality excellence
Situated on the Gulf of Oman coast, The Chedi Muscat is a luxury resort known for its blend of contemporary architecture and traditional Omani design. Opened in 2003, it is a leading destination for luxury stays in Oman. They required a robust cybersecurity solution as an additional layer of authentication to their existing infrastructure, which Orixcom proposed Cisco Duo Security delivered.
90
Employees
50%
Users accessing applications remotely
5
Remotely accessible applications
“We wanted to improve our network and take advantage of migrating to the Cloud. Orixcom were able to streamline our connections, so we no longer needed two separate networks and their solution allowed us to realise significant cost savings. We were very satisfied with their approach and decided to take advantage of another product, Cloud Connect, to enhance our network upgrades even further.”
Al Ghandi Auto GroupDubai, UAE
Outcomes & ROI:
- Zero unauthorised access incidents since deployment.
- Improved user experience with simplified login processes.
- Enhanced compliance through device health checks and reporting.
Challenges
- Increasing remote access requirements for staff and third-party vendors.
- Risk of unauthorised access and data breaches through traditional password-based systems.
- Need for a solution that balances strong protection with ease of use for employees.
- Limited visibility into authentication events and device compliance.
Solutions
Orixcom implemented Cisco Duo Security to strengthen Chedi Muscat’s remote access strategy.
Multi-factor authentication (MFA)
Added an extra layer of protection for remote logins, reducing reliance on passwords and improving access security.
Device health checks
Verified endpoint compliance before granting access, ensuring only trusted devices connect to the network.
Passwordless authentication
Enabled staff to access applications securely from any location without compromising convenience.
Comprehensive visibility
Delivered real-time insights into authentication events, helping Chedi Muscat monitor & manage remote access effectively.
“As a technology-driven company, NationLabs understands the critical importance of securing our email communications against evolving cyber threats. Partnering with Orixcom to implement Cisco Secure Email was a strategic decision aimed at fortifying our defences and safeguarding sensitive information exchanged both within and outside our organisation. Since its implementation, we have experienced a significant reduction in email-based attacks such as phishing attempts and malware infiltrations. The robust threat intelligence and advanced protection mechanisms offered by Cisco Secure Email have provided us with unparalleled peace of mind, allowing us to focus on driving innovation without compromising on security.”
NationLabsDubai, UAE