What is Dedicated Internet Access (DIA) service?
Dedicated Internet Access (DIA) is a business-grade connectivity solution that provides a fixed, uncontended connection to the internet. This ensures consistent performance, low latency, and high availability—crucial for operations that rely on real-time communications, large data transfers, or cloud applications.
What are Orixcom billing models for Dedicated Internet Access?
There are two billing models businesses can choose from:
1. Flat-Rate Pricing:
Under this model, customers pay a fixed monthly fee for a specified amount of bandwidth, regardless of actual usage. This model offers predictability and simplicity, making it suitable for customers with consistent bandwidth requirements and budgetary constraints. However, it may lead to under utilisation or overage charges if actual usage deviates significantly from the subscribed bandwidth.
2. 95th Percentile Billing:
This model is commonly used in the industry, especially in data centre and colocation environments. It involves measuring a customer's bandwidth usage at regular intervals (e.g., every 5 minutes) and discarding the top 5% of the usage peaks. The customer is then billed based on the 95th percentile of the remaining bandwidth usage. This model aims to account for occasional traffic spikes while providing a more predictable billing structure than pure usage-based pricing.
What are Orixcom DIA technical specifications?
- Available Port Sizes: 1G, 10G, 40G, 100G
- True IPv4/IPv6 Dual Stack
- Blackhole Communities
- High-Quality Redundant Routes with Low Latencies
- Extensive Regional and Global Peering
- Service Location: Equinix Dx1 and Equinix Dx3
- BGP: BGP4 and BGP6
Why choose Orixcom DIA over shared broadband?
Unlike shared broadband, where multiple users share bandwidth, Orixcom's DIA offers guaranteed, symmetrical speeds (equal upload and download rates) dedicated for businesses. This delivers unmatched performance and reliability compared to shared broadband. The service is powered by a resilient international IP backbone and supported by 24/7 monitoring and technical support.
How does Orixcom ensure quality in Dedicated Internet Access?
Orixcom ensures the highest quality in DIA through a combination of infrastructure and service excellence. Connectivity is delivered via a robust international IP backbone with multiple Tier 1 transit providers. High-availability design, low-latency routing, and carrier-neutral data centre presence further enhance performance. Additionally, proactive monitoring, dedicated support, and a 99.999% uptime SLA guarantee network reliability and operational continuity.
What types of businesses benefit most from DIA?
DIA is ideal for organisations with high data consumption and zero tolerance for downtime. These include financial institutions, cloud service providers, healthcare organisations, data centres, media companies, and multinational enterprises. Any business reliant on real-time data, VoIP, video conferencing, or mission-critical applications can benefit significantly from the guaranteed speed, uptime, and performance that DIA provides.
What is the difference between Orixcom IP Transit and DIA?
Orixcom IP Transit and Dedicated Internet Access (DIA) serve different purposes and customer profiles. IP Transit is designed for network operators—such as ISPs, data centres, and large enterprises—with their own ASN and IP addresses. It provides direct access to the global internet and allows full control over routing via BGP. In contrast, DIA is a fully managed, business-grade internet service with guaranteed bandwidth, ideal for end-user organisations that need reliable, uncontended connectivity without managing their own routing.
