Observability
Gain end-to-end full-stack observability across your networks, applications, cloud environments and digital experiences. Proactively identify performance issues, accelerate troubleshooting and deliver exceptional user experiences with complete visibility across your digital ecosystem.
See every digital experience. Resolve issues faster. Optimise performance everywhere.
Benefits of Orixcom Observability
Detect problems before users do
Performance issues can emerge across networks, applications, cloud platforms and internet providers. Observability helps identify and resolve issues before they affect users, productivity or business operations.
Gain end-to-end visibility
Monitor networks, cloud environments, SaaS applications and internet providers from a single view, eliminating visibility gaps across your digital ecosystem.
Improve digital experience
Understand how applications and services perform from the user’s perspective to deliver consistent, high-quality experiences for employees, customers and partners.
Simplify IT operations
Consolidate performance monitoring into a centralised platform that helps teams work more efficiently and make faster, data-driven decisions.
Strengthen operational resilience
Identify risks and performance issues early, minimise disruption and maintain service availability through proactive monitoring and insight.
Accelerate troubleshooting
Gain complete visibility across the digital delivery path to quickly identify the source of performance issues and reduce the time needed to troubleshoot and resolve incidents.
Core products
ThousandEyes powered by Cisco
Gain visibility beyond your network perimeter with Cisco ThousandEyes, delivered as a fully managed service by Orixcom.
ThousandEyes provides deep insight into application performance, network paths, cloud environments, internet providers, and user experience, enabling organisations to quickly identify and resolve issues wherever they occur.
Why choose Orixcom
as a partner?
Fully managed carrier-grade solutions
Orixcom provides reliable services with technical precision and commercial flexibility, so you can focus on scaling, not infrastructure.
Flexible commercial models
No upfront costs, flexible billing, and scalable plans. Choose CapEx or OpEx to suit your strategy.
Rapid deployment & scalability
From deployment to testing and integration, we get your services running quickly and ready to scale.
24x7x365 monitoring & support
Round-the-clock system monitoring and expert support, because downtime doesn’t follow office hours.
Seamless policy configuration
Custom monitoring and performance settings to meet compliance, reduce risk, and boost efficiency.
Comprehensive reporting & analytics
Actionable insights and performance metrics to guide smarter decisions and sustainable growth.
Where Orixcom Observability delivers impact
Optimise Microsoft 365 performance
Challenge
Employees experience poor Microsoft Teams call quality, SharePoint delays or inconsistent Microsoft 365 performance, making it difficult to maintain productivity and collaboration.
Solution
Gain visibility into the complete path between users and Microsoft 365 services to quickly identify whether issues originate within the network, cloud environment, ISP or application.
Impact
- Improved employee productivity
- Faster issue resolution
- Reduced support tickets
- Better collaboration experiences
Monitor third-party service performance
Challenge
Business-critical services rely on cloud providers, internet service providers and third-party platforms that sit outside your direct control.
Solution
Gain visibility into internet routes and service dependencies to quickly identify when external providers are affecting application performance.
Impact
- Faster vendor escalation
- Reduced mean time to resolution
- Improved service availability
- Greater operational confidence
Gain visibility across hybrid environments
Challenge
Applications and workloads are distributed across multiple cloud providers and private infrastructure, creating visibility gaps and increasing operational complexity.
Solution
Monitor connectivity, application performance and network paths across cloud and on-premises environments from a single platform.
Impact
- Simplified operations
- Greater visibility across cloud environments
- Improved application reliability
- Faster troubleshooting
Enhance digital experiences for all users
Challenge
Remote workers and branch offices often experience inconsistent application performance, while IT teams lack visibility into the underlying cause.
Solution
Monitor application performance and user experience across distributed locations to identify and resolve issues wherever they occur.
Impact
- Improved user experience
- Reduced downtime
- Faster issue resolution
- Increased workforce productivity
Discover more about
Orixcom Observability
Customer story
Prevent downtime before it happens with
ThousandEyes network monitoring
Glossary
Blog
End-to-end visibility for retail networks:
Explore how ThousandEyes prevents downtime
Ready to simplify your network?
Transform operations with Orixcom’s integrated solutions. Boost infrastructure,
enhance performance, and simplify connectivity.
Business Connectivity, Simplified.
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