Chedi Muscat: Enabling Duo Security
for hospitality excellence
Situated on the Gulf of Oman coast, The Chedi Muscat is a luxury resort known for its blend of contemporary architecture and
traditional Omani design. Opened in 2003, it is a leading destination for luxury stays in Oman. They required a robust cybersecurity
solution as an additional layer of authentication to their existing infrastructure, which Orixcom proposed Cisco Duo Security delivered.
90
Employees
50%
Users accessing applications remotely
5
Remotely accessible applications
Outcomes & ROI:
- Zero unauthorised access incidents since deployment.
- Improved user experience with simplified login processes.
- Enhanced compliance through device health checks and reporting.
Challenges
Increasing remote access requirements for staff and third-party vendors.
Need for a solution that balances strong protection with ease of use for employees.
Risk of unauthorised access and data breaches through traditional password-based systems.
Limited visibility into authentication events and device compliance.
Solutions
Orixcom implemented Cisco Duo Security to strengthen Chedi Muscat’s remote access strategy.
Multi-factor authentication (MFA)
Added an extra layer of protection for remote logins, reducing reliance on passwords and improving access security.
Passwordless authentication
Enabled staff to access applications securely from any location without compromising convenience.
Comprehensive visibility
Delivered real-time insights into authentication events, helping Chedi Muscat monitor & manage remote access effectively.
Device health checks
Verified endpoint compliance before granting access, ensuring only trusted devices connect to the network.
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